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6 Questions To Ask Your Moving Company

It doesn’t matter if you’re moving across town, to a nearby state, or across the country, moving means making a lot of decisions in a short time. One of the most important choices you need to make is the moving company you’ll entrust with your valuable belongings.

Fortunately, hiring a reliable and trustworthy moving company isn’t as time-consuming or complicated as you might imagine. All it takes is asking the right questions!

Georgetown Moving and Storage Company’s proven reputation ensures you never have to worry about whether you’ve chosen the right mover. If you decide to shop around for moving services, here’s what to ask before hiring any moving company for the job.

What Makes a Good Mover?

We believe the best moving companies are professional, punctual, and precise. A good professional mover has a combination of:

  • Physical strength
  • Stamina
  • Attention to detail
  • Courtesy
  • Efficiency

Professional movers should also have excellent communication skills. If the mover you’re vetting doesn’t return your calls or is vague about estimating the price of services, it’s a sure sign the move itself will not go well.

6 Important Questions To Ask a Mover Before Hiring Them

Here’s what to ask every moving company you interview before scheduling a move.

1. Are you properly licensed?

The last thing you want is to get into business with a rogue mover. All professional intrastate and interstate moving companies have a license number issued by the U.S. Department of Transportation. You can search for a registered moving company on the department’s website to check its credentials.

2. What kind of insurance coverage do you provide?

Reputable movers have multiple liability coverage options for you to choose from. Interstate movers must offer two types: Full Value Protection and Released Value Protection.

  • Full value protection means the mover is liable for the replacement value of lost or damaged goods in your entire shipment.
  • Released value protection means the mover assumes liability for no more than 60 cents per pound per article.

Don’t hesitate to ask the moving company to show you its proof of insurance.

3. What type of trucks and equipment do you use?

If you have heavy or oversized furniture to move, you want a mover who offers hoisting services that use tether straps to lift and lower items from your current home. Our movers are equipped to hoist your larger items out of windows, onto the roof, or over a balcony.

4. Do you provide packing or storage services?

If you don’t want to move everything at once, ask the moving company if it offers storage services. Hiring a mover who provides both services simplifies the process and makes it easier to schedule future delivery.

5. Can you provide recommendations or referrals?

Before entrusting your valuable belongings to a moving company, ask for references. All experienced movers are willing to provide testimonials and reviews. Georgetown Moving and Storage puts them right on our website!

6. How do you determine the cost of my move?

Different companies use different calculating methods and pricing structures. Some charge by the truck’s loaded weight, while others charge by the size of the team and the hours and distance involved.

At Georgetown Moving and Storage, we know price is a major factor when comparing moving companies. That’s why we make it easy to get a moving estimate from us. We don’t add extra fees, and we never charge credit card fees or additional taxes. We’re committed to keeping your move as affordable as possible!

We hope these questions help you narrow your choices and find the company that will ensure your move is stress-free.

Contact us online today or call (703) 889-8899 for an estimate or to schedule an in-home survey.

What Our Customers Are Saying What Our Customers
Are Saying

Thank you for your service. The move went smoothly and your crew members were great – very helpful and professional. I will refer friends to your company in the future!

James Moving from Washington, DC to New York, NY

My husband and I had an excellent experience with Georgetown Moving. From the first phone call, I felt that we had picked the right mover for us. When moving day came, I truly appreciated that the team came in and…

Claire Moving from Alexandria, VA to Durham, NC

I have to tell you that my experience with your company was superb. Mohammed and his co worker (I am not sure I got his name) were so quick, courteous and professional. Their attention to everything was thorough. I will…

Claire Moving from Washington, DC to Washington, DC
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